Action Camera SJCAM SJ10 Pro Dual Screen 4K 60FPS WiFi Gyro Live Streaming Body Waterproof Sports DV With 64GB Memory Card

SJCAM SJ10 Pro Dual Screen Action Camera 4K 60FPS WiFi Gyro Live Streaming Body Waterproof Sports DV With 64GB Memory Card

Questions and Answers

1. What is the compatible memory card capacity?
It supports memory cards up to 128GB. It is also compatible with 32GB and 64GB memory cards. If you need to shoot 4K video. We recommend using a U3 speed memory card. We can provide a very compatible memory card if you need it.

2. Is it the original SJCAM brand?
This is the original SJCAM brand. Contains a security code. You can check it on the SJCAM official website. Check website: https://check.sjcam.com/

3. Is there warranty support?
It supports a one-year warranty. But you have to give this camera back to China. Accessories and batteries are not warranted.

4. Is firmware upgrade supported?
It supports firmware upgrade. When you need to upgrade the firmware. Please provide the current camera firmware version number. We will provide matching latest firmware version for you.

5. Do all options include cameras?
All options on this link include camera. Different options are just different accessories, so their prices are different. You will get this option in the picture.

6. How long does it take to charge to 100%?
Charging takes 3 hours. We recommend that you purchase an option that includes dual charging. Or buy a dual charger separately to charge the battery. If you charge directly with the camera. This affects camera and battery life.

7. How long can I shoot with a full charge?
At 100% charge. It can usually record about 60 minutes of 4K@60FPS video. 90 minutes of recording at 1080P@30FPS.

Shipping and Returns

1. When will my item be shipped?
Your item will be shipped within 1-2 business days after payment.

2. Do I need to pay customs duties?
Buyer is responsible for all taxes and VAT charges. EU buyers are not required to pay customs duties if the item is shipped from an EU warehouse. We can describe the price of this package according to your request. Russian customers do not need to pay customs duties.

3. What is your return policy?
Our packages offer free returns or exchanges within 7 days of delivery. Returned items must be returned in their original product packaging with no visible signs of wear or use.

4. How to initiate a return?
If you wish to return, please contact us for a return address, then pack the item in its original packaging and send it to the return address with a tracking number. Please notify us of the tracking number after shipment. We will process your refund within 3-20 business days of receiving the item.

Warranty service:

All SJCAM cameras are backed by a one-year warranty. Counted from the delivery of the package. We support 7 days no reason to return. Buyer bears shipping costs. If the package is delivered more than 7 days, your SJCAM camera needs warranty service. Please return this camera only. No need to send other accessories. Shipping via local post office. when you send the camera. Please provide the post office tracking number. You need to pay the shipping cost to China.

NOTE: Please describe this package as a $5 toy. Please ensure delivery by registered mail.

The following states are not guaranteed:
1. The camera enters the water;
2. The package has been delivered for more than one year;
3. Man-made malicious damage;
4. If the screen is damaged, repair is supported, but the cost of the new screen needs to be paid;
5. All accessories and batteries are out of warranty.

Warranty Process

When we receive your package. We will contact you by email. We will decide whether to replace or repair it according to the actual state of the camera. when we send the package. We will provide this tracking number to you by mail. You can check the delivery tracking of the package.